Shipping Policy

Last updated: 5/7/26

At Edge Collective, we aim to get your order to you as quickly and smoothly as possible.

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Shipping Rates

We currently offer:

🇺🇸 FREE Standard Shipping on all U.S. orders

At this time, we do not offer international shipping.

Processing Time

All orders are processed within 2-5 business days.

Please note:

• Orders are not processed on weekends or holidays
• During high-volume periods, processing times may be slightly extended

Many of our products are made-to-order, which is why processing may take a few days before shipment.

Shipping Time

Once shipped, orders typically arrive within:

• 3–7 business days (U.S. standard shipping)

Shipping times are estimates and may vary depending on the carrier and your location.

Order Tracking

Once your order ships, you will receive a tracking number via email.

Please allow up to 48 hours for tracking information to update.

Lost or Delayed Packages

Once your order has shipped, it is in the hands of the carrier.

We are not responsible for:

• Shipping delays caused by the carrier
• Lost or stolen packages marked as delivered

If your package is delayed or missing, we recommend contacting the carrier directly with your tracking information.

Incorrect Addresses

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect addresses provided by the customer.

If you notice an error, contact us immediately at 📧 EdgeSalonGB@gmail.com
We cannot guarantee changes once an order has been processed.

Damaged Items

If your order arrives damaged, please contact us within 5 days of delivery.

Include:

• Your order number
• Photos of the damaged item and packaging

We will work with you to resolve the issue.

Contact

For any shipping-related questions, please contact us at:
📧 EdgeSalonGB@gmail.com